Case Study | Bitterne Park Hotel, Southampton

How Jharnel kept hold of the parts of hosting he loves, and handed over the rest

Jharnel is a hands-on host. Managing the day to day is what he does best, and he’d rather keep it that way. What he didn’t want was to spend his evenings learning keyword optimisation and wrestling with pricing software.

That’s the split most hosts never get offered. Traditional management companies take a bigger share of your earnings, still expect you to be involved, and often miss the day to day details that make a property work. Doing it all yourself means becoming an expert in half a dozen technical disciplines you never set out to learn.

Jharnel wanted to stay hands-on with his properties and hand over the technical side. That’s exactly what the partnership does.

  • Southhampton

  • Hotel

  • Free Wifi

AT A GLANCE

  • Achieved over £25k revenue within the first month of go live with HostUplift

  • Friendly, practical advice and guidance received from his account manager

  • Several hours saved per week on optimisation and the technicalities

  • Real growth, real results – achieved together

How the partnership works

Bitterne Park Hotel, Southampton

We bring the technical, strategic and multi-platform side. Jharnel brings the hosting aspect, something he already does brilliantly.

We handle the listings, optimisation, pricing strategy and the platform management. He runs his properties, looks after his guests and grows the business.

Two sets of expertise, pointed towards the same goal.

Meeting the team

Jharnel came to London and visited the office, which is where the picture completed itself.

Seeing the team working together in one place showed him what sits behind the service. Not a platform with a support inbox, but a group of people who care about how each client’s business is doing.

On cost

Jharnel sees our fee as competitive, and part of the reason is what’s included.

An independent host running the same setup would be paying for several tech subscriptions separately, and those add up quickly. With us, they sit under one fee.

Multiple subscriptions, one cost, and a team who know how to use the tools properly.

"If you want to expand, you can't do everything yourself"

Jharnel · Bitterne Park Hotel

Bitterne Park Hotel, Southampton

The confidence to take on more

The change Jharnel points to most is the one that’s hardest to measure.

He’s taken on a hotel in the Southampton area, a step that would have felt like a lot to manage alone. With our tools and our team behind him, it felt manageable.

A lot of that comes down to having somewhere to think out loud. Jharnel values the team as a soundboard for business decisions, and that’s what gave him the confidence to move on the new site.

He also noticed something else. The team’s interest in his growth is real rather than transactional, and communication carries on at weekends when something needs an answer.

Expansion stopped being a risk he’d have to carry alone.

What Jharnel would say to hosts who are hesitant

His answer is a business one.

" If you want to expand, you can't do everything. That means delegating, and it means choosing the right things to delegate. "

Jharnel · Bitterne Park Hotel

Hand over the technical work that takes months to learn and pays you back only when it’s done well. Keep the parts of hosting you’re good at and enjoy. That’s the trade, and for Jharnel it was an easy one.

Jharnel · Bitterne Park Hotel

Where things stand.

Occupancy on the new hotel has been strong through peak season, and with our dynamic pricing strategies in place Jharnel is confident about carrying that through the quieter months.

Want the technical side handled while you stay hands-on with your properties? Get in touch with the HostUplift team.

Book your stay at Bitterne Park Hotel, Southampton

Bitterne Park Hotel, Southampton