Automated Messaging

Supporting hosts to save time while making property operations easier to manage.

FOR GUESTS

One inbox for all platforms.

Manage all your guest communication in one place. Simply connect Airbnb, Booking.com, VRBO, direct bookings and more through one integrated inbox. Then, with built-in AI, you can reply faster and keep guests informed.

Stay in control of every guest interaction. From there, view upcoming messages and respond to guest queries with ease.

Automated, tailored messaging throughout their stay.

Click a stage to learn more.

Automated Messaging

Reservation confirmed

Once a reservation is confirmed, you can start building a connection with your guests. From there, guests can complete check-in forms while you provide useful information and optional upsells before their stay.

Booking confirmed - The Old Mill

Thanks for booking with us! We're delighted to host you from 24-27 Nov.

Here's a quick check-in form to help us prepare a great stay:

Complete check-in form

Prior to arrival

Before arrival, guests receive useful property information, including access codes, amenities and local recommendations. This helps guests prepare for their stay and gives them easy access to the information they need.

Your arrival - everything you need

Good evening Sarah, your stay starts tomorrow.
Here are your access details:

• Door code: 2847
• Wi-Fi: OldMill-Guest / cotswold2026
• Parking: off the lane, signposted

View full guide

During a stay

During their stay, guests can ask questions about the property, local area or their booking. Built-in AI functionality can help support faster guest communication while keeping hosts in control of their conversations.

Checking in - anything we can help with?

Hi Sarah, hope you're settled in. Need restaurant tips or a later check-out?
Just reply here and we can advise further. We hope you enjoy your stay with us!

Checkout

After checkout, encourage guests to leave reviews and consider returning for another stay. With the right timing, follow-up messages can help maintain the guest relationship after their booking has ended.

Thanks for staying!

Good morning Sarah, it was wonderful to host you.
If you enjoyed your stay, we'd love a quick review - and we'd love to see you back.

Leave a review

Hi Kim – new turnover needed at The Old Mill for 27 Nov, checkout 11am, next check-in 3pm same day. View details:

👉 cleaners.hostuplift.io/t/8a2f

Got it, confirmed ✓

FOR CLEANERS

Looking to automate your cleaning process?

We make turnovers easier by automating cleaner communications. That means less hassle, more time saved and more time to focus on hosting.

FAQs

Automated Messaging – Common questions.

HostUplift craft tailor-made messages for every guest.

These messages are also scheduled in advance, so guests receive the right information at the right time. As a result, you can provide a more consistent guest experience.

Yes. We automate much of the guest communication. However, anything ad-hoc remains within the host’s control. For example, you can respond to specific questions about the property or local area when needed.

Scheduled messaging is connected to our channel manager and viewed within one inbox – covering every platform.

Each time a new reservation is booked, your cleaner (or a nominated number) is sent an SMS alerting them to a new clean. A link to the turnover portal is included.

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  • No contract. Leave any time.

  • Starts from just 5% + VAT – transparent pricing.

  • All technology included.

  • UK-based team, WhatsApp support.